Meet Here Mornings – How to be a Platinum Customer Detective

Event Details

Wednesday, October 13 from 9am to 12pm.

About the topic (from Jan):

There are 7 potential customer types you could have. But you should have only the best. If you aren’t satisfied with your customers, learn how to set up a Platinum Customer Standard. This is more than just “target” or “niche” marketing. The right profiling system will give you a way to improve your sales process and avoid the radio-active waste prospect/customer who is out there. It will also give you a metric to judge how well your message is working: if it attracts the right prospects great; if not fix it asap. That makes this a money and mind saver.

About the Speaker:

Jan Triplett, CEO of the Business Success Center (BSC), is the co-author of Thinking Big, Staying Small. For over twenty years she and her partner Dan Diener have provided strategy and advice to owners on how to have a successful business. The BSC was named by the Austin Business Journal as one of Austin’s top 20 management consulting firms and the Small Business Administration presented it with a five star national award. She is also the author of A Networker’s Guide to Success and numerous articles that have been published nationally and even internationally. She ran a full service ad agency, bought and grew the Entrepreneurs’ Association and created an incubator and accelerator in 2000. She is proud to be a Certified Technical Advisor by the NCRC, a small business activist testifying before the government on behalf of other small businesses, and a City of Austin certified green business. She writes a blog at and is also on Facebook, LinkedIn, and Twitter

The schedule for this event will be as follows:

9:00 – 9:30 – Networking
9:30 – 10:00 – Speaker: Jan Triplett
10:00 – 12:00 – Guests are encouraged to continue their networking conversations and stick around Cospace to try out 2 free hours of coworking in our community space.

Cospace will be hosting ‘Meet Here Mornings’ in our Boardroom. In order to maintain a collaborative and networking-friendly environment, the events will be limited to 20 people. This is a free event. You do not have to be a Cospace member to attend.

Bring something to write on, plenty of business cards and your laptop or work supplies if you plan on coworking after the networking and speaker sessions. Coffee and water will be provided. You are welcome to bring a snack.

About Cospace

Cospace is the intersection of people, space and resources. Cospace promotes coworking, but looks to go beyond it. One of the ways we will do so is by providing resources that support entrepreneurship and business growth in Austin.

‘Meet Here Mornings’ is an event series designed to connect entrepreneurs and small business owners with the industry experts and resources that they need to grow their business or turn their idea into reality. The series is designed by entrepreneurs for entrepreneurs. This event will consist of a networking session, a hands on learning session and an opportunity to kick off a productive day with some free coworking time at Cospace.

Please visit our site for more information about coworking in Austin, meeting space rental or ‘Meet Here Mornings‘. If you’d like to suggest a topic for our next event, or if you are looking to meet a specific type of contact at this event, please email me directly at .

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